LEGAL REFERENCE

1f5fa par aapka personal information mehfooz hai

Hum samajhte hain ke jab aap apna account khol kar JazzCash, Easypaisa, ya SadaPay se deposit karte ho, to aapka trust sab se zaroori cheez hai. Hamara privacy...

Personal details mehfooz rakhne ke qanoonPayment information encryptionAccount access controls

Lobby dekho Read FAQ

Hamara privacy posture Pakistan mein

1f5fa par aap jo data daalte ho—aapka naam, address, phone number, JazzCash, Easypaisa, SadaPay ya Raast wallet details—wo hameshaa encrypted rakha jaata hai. Hum sirf woh maloomat collect karte hain jo aapke account ko run karne ke liye zaroori hai, withdrawal verify karne ke liye, aur aapko support dene ke liye. Supported ilaqon mein hum local qanoon ke hisaab se kam karte

hain. Koi bhi unneeded sharing nahi hoti. Agar aapko lagta hai ke aapka data misuse ho raha hai, contact form se hum tak pahunch sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT HAMARA

Privacy ke sawalat ke liye support channels

SECURITY KE SAATH

Hamari privacy practices ke asal factors

SSL Encryption

Har transaction aapka—JazzCash transfer ho ya Easypaisa withdrawal—256-bit encryption ke andar chalta hai. Browser aur server ke beech koi bhi data plain text mein nahi jaata.

Access Logs

Hum track karte hain ke konsa admin ya system aapka account access karta hai aur kab. Ye logs hameshaa audit ke liye available rahte hain.

Payment Partner Compliance

JazzCash, Easypaisa, SadaPay aur Raast—sab hamari partner—apna apna PCI compliance maintain karte hain. Hum unke security standards ke andar hi kaam karte hain.

Data Minimization

Hum sirf wo fields puchte hain jo account registration aur withdrawal verify karne ke liye absolutely zaroori hain. Extra surveys ya demographic data hum collect nahi karte.

Retention Policy

Completed withdrawal records 3 saal store rahe hain compliance ke liye. Deleted accounts ke data anonymized ho jaata hai baadaa 12 mahine baad.

Breach Notification

Agar koi unauthorized access detect ho, aap email ya SMS se 24 ghantas mein notify hoge. Hum advise bhi dengh aapke account ko secure kaise rakhein.

Privacy policy clarity jo sirf 1f5fa define karta hai

Transparent Policy Language

Hum legal jargon kam use karte hain aur Roman Urdu mein batate hain ki data kaisy move hota hai.

Pakistan-First Payment Context

Withdrawal Verification Transparency

Hum clearly bate hain ke withdrawal request verify karte waqt hum kaun sa personal info use karte hain.

Third-Party Audit Trail

Hamara privacy team quarterly third-party audit karaati hai aur findings public kar deti hai.

User Deletion Rights

Account close karte waqt aap permanent deletion request kar sakte ho. Hum 60 din mein process complete karte hain.

Cookie Policy Granularity

1f5fa tracking cookies ka separate policy deta hai. Aap each category ko independently opt-out kar sakte ho.

Jurisdiction Clarity

Policy clearly state karta hai ke local qanoon ke under kaun sa ilaqon mein 1f5fa operate hota hai.

Bare zaruri elements jo privacy ko 1f5fa par makhsoos banate hain

Roman Urdu Policy Page

Poora privacy policy Roman Urdu mein likha hai. Aap apni language mein samajh sakte ho har ek clause ko.

Account-Level Privacy Controls

Settings mein jaao aur data sharing preferences adjust karo. Marketing emails off karo, analytics tracking disable karo.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast wallet IDs separate encrypted vaults mein store hoti hain. Sirf withdrawal verify karte waqt access hota hai.

Monthly Privacy Report

Aap apne account dashboard se monthly download kar sakte ho ke kaun saa data hamari server par rakha hai.

Live Support Escalation

Privacy ke baare mein sawal ho to live chat open karo. Operator turant escalate kar deta hai privacy team ko.

Cookie Consent Banner

Site par first visit par banner aata hai. Aap functional cookies rakhe sakte ho aur analytics disable kar sakte ho.

Privacy ke bare mein aapka sawaalat

Nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast details sirf hamari payment processor ko jaati hain withdrawal verify karne ke liye. Third-party marketing companies ko kabhi nahi bhaiti.

Account close karne ke baad aapke personal details anonymized ho jate hain. Compliance records (taxes, fraud checks) 3 saal tak rakhe jaate hain. Baaki sab delete ho jaata hai 60 din mein.

Haan, hum IP address, login times aur lobby activity track karte hain security aur fraud prevention ke liye. Ye data encrypted rakha jaata hai aur sikhne ke liye use nahi hota.

Sirf authorized compliance team aur aapke assigned support agent. Encryption ke karan sirf ye two groups hi aapke payment info dekh sakte hain. Live casino tables aur sports bets public nahi hote.

Account settings mein Communication Preferences section hai. Marketing emails aur SMS alerts ko uncheck kar do. Sirf account-critical messages (login alerts, withdrawal status) tab bhi aayenge.

Hum 24 ghantas mein email aur SMS se notify karengh. Breach notification letter mein batayenge ke kaun saa data compromise hua aur aap apne account ko secure kaise rakhen.

Supported ilaqon mein hum local servers use karte hain. Jahan border-paar transfer zaroori hota hai—sirf payment processing—wo encrypted channels ke through hota hai aur local qanoon follow karta hai.